Privacy Policy:

Updated August 2020:

This policy explains how uses your personal data, whether you are an occasional visitor to our website or mobile app, or if you have signed into your account. There is a lot of information here, so we have broken it down into bite-size sections.

Privacy Legislation

We comply with all applicable privacy legislation regulating the retention, use and disclosure of personal information by private sector organizations (the “Privacy Legislation”). “Personal Information” means information about an identifiable individual.  We do not ask for all of this, but it would include their name, home address, telephone number, social insurance number, financial information (including but not limited to credit card information), and gender. Personal information does not include information that would enable an individual to be contacted at a place of business, for example, their position or title, business telephone number, or business address. We will only collect, use, or disclose personal information in accordance with Legislation and this privacy policy.

As required by the privacy legislation, we have appointed a privacy officer who is responsible for compliance with this privacy policy and the privacy legislation. The privacy officer may be contacted by email as follows: 

[email protected]

Information Collection and Use

As a result of your visits to the website, we may collect personal information, such as IP addresses, and other information, such as pages viewed, time and date of the visit, your search and website navigation preferences and clicking habits.

In addition to the above, We may track certain aggregate information that cannot be personally traced to any individual (“Aggregate Information”), such as the total number of visitors to the website, the number of visitors to each page, and the type of browser used to access the website. We may analyze this data for trends and statistics in the aggregate, but such information will be maintained, used, and disclosed in aggregate form only and it will not contain any personal information.

We may use personal information and aggregate information to improve the experience of accessing the website for our users, including through customizing, or making changes to pages on our website. We may analyze this information to learn more about how you access the site and customize advertisements and other content You view when accessing the Website. We may also use this information in order to test changes to the website and make improvements to website functionality.

Sharing of Personal Information

We do not trade, sell, or otherwise share personal information with third parties except as set out in this privacy policy. We may provide personal information and aggregate information, including the number of visitors to the website and time of access to the website, to vendors, service agencies, advertisers and other third parties that we may engage to assist us in providing our services to you.

We reserve the right to disclose your personal information and your communications on this website as required to do so by applicable law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on the website, or when we deem it appropriate or necessary to provide such information to law enforcement authorities.

We may transfer your personal information to a successor entity upon a merger, consolidation, or other corporate reorganization in which we participate to a purchaser of all or substantially all of our assets.

Age Restrictions

This website is not intended for individuals under the age of 21 and the materials provided on the website and services are not targeted at individuals under the age of 21. By using the website, you represent and warrant that you are above the age of 21 and the legal age in your jurisdiction. If you are under the age of 21 or the legal age in your jurisdiction you agree to stop using this website immediately.

Cookies and Widgets

We may use small text files called cookies to improve the overall website experience. A cookie is a piece of data stored on Your hard drive containing information about your access to the Website. Cookies generally do not permit us to personally identify you. If you do not wish to use cookies while accessing the website, it may be possible to disable the use of cookies through changing your internet browser settings.

The website may also contain software widgets aimed at collecting information regarding your browsing habits in order to provide you access to website content. These software widgets may be embedded on the website and collect information provided by visitors which is disclosed to third parties. Our advertisers may place and read such widgets in your internet browser or use web beacons to collect information about the user. Such third parties may collect, use, and commercially exploit any information provided by users as they wish, subject to applicable laws and regulations. We do not have direct control over how the information collected by these third parties is used, and thus the use of this information is not covered by this privacy policy.

Links to Third-Party Websites

We provide links to other websites or resources over which We do not have control (“external websites”). Such links do not constitute an endorsement by us of those external websites. You acknowledge that we are providing these links to you only as a convenience, and you further agree that we are not responsible for the content of such external websites. Your use of external websites is subject to the terms of use and privacy policies located on external websites.

Companies that provide services on our behalf

We share your personal information with external organizations that carry out a range of services on our behalf for the purposes in this policy. The main functions that are, or could be, carried out fully or in part by third parties are listed below:

  • Account set-up;
  • Management and execution of marketing campaigns;
  • Printing;
  • Customer services;
  • Checks to help us detect unfair use of our products and services;
  • Web hosting, online content services and data storage;
  • Management of competitions, contests and offers;
  • Data analytics and data cleansing;
  • Market research and collecting or analyzing customer feedback;
  • IT services and support;
  • Audit-, legal- and compliance-related services.

We carry out checks to ensure that the companies we work with will give your information the same level of care and protection as we do. Both we and they are obligated to handle your information in accordance with data protection law, and we are also required to put in place contractual measures reinforcing those obligations.

How long do we keep your information?

We hold your personal information only as long as we have a valid legal reason to do so, which includes providing you with the services you have requested, meeting our legal and regulatory obligations, resolving disputes and enforcing our agreements.

The length of time for which we keep different types of personal information can vary depending on why we originally obtained them and the legal requirements that apply to them. When setting our data retention and deletion timescales we take into account a range of factors and requirements including gambling regulation, anti-money laundering rules, tax rules, payment industry requirements, complaint handling standards, the need to prevent or detect crime or other misuses of our services, and auditing requirements.

To fulfil our various requirements and obligations, some of your personal data will need to be retained for a period of time even after you cease to be a user.